First General Toronto, Your First Call in an Emergency | SERVICES
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SERVICES

FIRST IN RESTORATION

REGARDLESS OF THE DISASTER WE HAVE THE EXPERTISE

Property restoration is our year-round, core business. Regardless of the size or type of structure, whether damage is a result of vandalism, accident, fire, smoke, wind or flooding we have the knowledge, tools and training required to satisfy even the most difficult situation.

Our construction division has both the knowledge and skill to rebuild from the ground up, providing a solid foundation to return customers lives back to normal. We provide specific start and completion dates and review the project schedule with the property owner. Our Team understands the meaning of “Time Commitment”.

First General employs only professional tradespeople and ensures all our subcontractor partners are fully insured. Upon completion, our Team of professionals meet with the property owner to obtain a signed Certificate of Customer Satisfaction.

RESIDENTIAL SERVICES

FIRST IN RESIDENITAL SERVICES

Water & Mould Damage Restoration

Water damage worsens as time passes. The more immediate the response and the quicker that water damage removal and clean-up begins, the less the ultimate damage and the faster you are back to normal. Costly issues can arise within 72 hours if they are not addressed properly. Only certified affiliates can handle water damage restoration. Returning your property to its equilibrium is a fine science that requires the right amount of time and equipment, and monitoring. Organic materials are used at the outset to stabilize the environment and minimize any impact to the occupants. First General has the network of restoration experts to complete all initial, ongoing and final stabilization of the property’s humidity levels and the moisture content of its materials. We commit to a two hour response time under normal circumstances and use sufficient drying equipment to complete stabilization in the shortest period possible.

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Mould


Our team at FGS utilizes new age technology to identify different types of mould and the extent of the mould problem so that we can quickly respond to each unique situation.
In addition, our air quality professionals will create a restoration plan for your home or business.

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Structural Drying


Our professionals have the equipment and experience necessary to handle the most challenging of situations. We have the technology and equipment to handle all types of structural drying, regardless of the magnitude of water loss. Prompt action by experienced restorers like First General Services makes a difference when assessing structural damage to property. Our technicians concentrate on safely drying, deodorizing and disinfecting the areas flooded or damaged by water. Our “first-in” technology advantage, professional know-how and state-of-the-art equipment enables us to control the amount of damage you might incur.

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Fire and Smoke Damage Restoration


Smoke damage continues to penetrate and attack exposed surfaces impacting the environment until cleaned with appropriate organic cleaning solutions. Boarding up of unprotected openings prevents unlawful entry and further damage. Once the site is stable and safe, a thorough scope of smoke damage repairs can be generated for approval by all parties, followed by the initiation of restoration. Only experienced fire damage and smoke damage restoration experts can eradicate any residual smoke odor and return the property to its pristine condition. Our restoration experts will complete all initial, ongoing and final stabilization of the property’s ambient indoor air quality levels and the odor content of its materials. We commit to a two hour response time under normal circumstances and will use sufficient cleaning resources to complete stabilization in the shortest period possible.

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Wind Damage Restoration


The greatest effect of wind damage is often related to the peeling of shingles or trees that fall onto structures and cause damage to roofs. Hurricane damage and hail damage introduce additional restoration needs and if water enters the home as a result of any wind damage, the situation worsens immediately. We have the restoration experts to complete all initial, ongoing and final stabilization of the property’s building envelope. We commit to a two hour response time under normal circumstances and will use sufficient resources to complete stabilization in the shortest time possible.

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Catastrophic Storm Response


Catastrophic storms are increasing in frequency creating immense amounts of storm damage. If an individual restoration expert in your community does not have the capacity to expand its normal service offering. With affiliate locations across Canada and the United States, First General brings together teams of restoration experts from its affiliate network with additional resources to bear within a day or two. Head Office management orchestrates this coordinated response to assist affected communities as much as possible.

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COMMERCIAL SERVICES

FIRST IN BUSINESS INTERRUPTION MINIMIZATION

At First General we understand the needs of a business owner, we are business owners too!

The response time and actions taken immediately after a loss has occurred is critical in assisting the full recovery of your business and your revenues.

Our staff of commercial and restoration professionals and our large loss specialists receive regular training to handle property damage caused by fire, water, storm, or other perils. We are equipped with the latest tools and technology.

We will respond to your clients in a timely manner, assess the extent of all damage, clean up the debris and provide the repairs needed to get your business back to normal.

At First General we pride ourselves in understanding that is our  responsibility and role to minimize your Business Interruption.

OUR TEAM IS YOUR SOLUTION!

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In Suite Renovations

Our team at FGS understands the unique demographics of your facility in providing rest bed care and short/long term residence services.
When a suite comes available for renovation, contact our specialized team and FGS will provide you with a turn-key solution.
FGS provides complete and seamless renovations to meet your requirements such as painting, drywall, flooring, plumbing and full bathroom transition for wheel chair access. FGS will ensure project controls to provide IPAC protocols as used in hospitals and care-giving facilities.
This will provide you peace of mind that all dust and infection controls will be followed during renovations.
FGS can also provide you with renovation solutions to update all common areas so that your facility appeals to present and potential new residents.

FIRST IN ENVIRONMENTAL SOLUTIONS


Hazardous Materials Remediation – C.R.A.S.H.

At FGS we have implemented a Critical Response Abatement Solutions Hazmat Team to deal with emergency hazardous Material and toxic contamination situations.

Mould

Our team at FGS utilizes new age technology to identify different types of mould and the extent of the mould problem so that we can quickly respond to each unique situation.
In addition, our air quality professionals will create a restoration plan for your home or business.

Asbestos

Our FGS Asbestos and Hazmat team include certified technicians who accurately identify and safely remove and dispose of asbestos that has the potential to go airborne.

PCB’S

At FGS we routinely handle the removal and disposal of PCB contaminated soil and materials. We ensure that the affected equipment is properly extracted and sealed in government regulated drums and shipped to a registered storage facility to await destruction.

Soils and Ground Water Remediation

At FGS we have the expertise and equipment needed to help evaluate the contamination through a comprehensive environmental site assessment to achieve our client objective. The historical use of the site, the materials used and produced on site will guide the assessment strategy and type of sampling and chemical analysis required.

At FGS we understand that every environmental project is unique and work to build and execute an effective remediation plan with solutions based on the types of contaminants, soil characteristics and the objective. Our team also provides emergency response (CRASH) and remediation of brownfields.